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Great and friendly sales people
After we decided to go with White Glove the move was on.
The day the loaders show up he went over everything including what is actually expected for a tip another 1500. Dollars later everything was loaded expected tip is at least 150.00 per person per day. TIP..
We were reminded they put extra care. Our move was supposed to be direct but we had to delay for a few weeks and they stored our items until we had a concrete date.
Let them know asap we were given 10 days of a delivery window and on the last day they arrived. We went over where everything was going i was checking boxes on paper and directing where everything was going. They rebuilt almost everything and helped with a bed they didn’t take apart and I asked that they didn’t put together the bunk bed. All the clips were broken on a patio table and a 90 year old handed down horse toy my little one loved was smashed to pieces along with a bunch of other things and the polite response was its a big move some things are bound to be broken. Tell that to a 9 year old. Then I was expected to buy lunch for them when I said pizza was on the way they said they were hoping for burgers. Towards the end of the day they said they had another delivery a few hours away and left after I confirmed all the boxes were here they left after another 800.00 in tips and then I discovered a few more things were not reassembled and had to figure out which tubes went with what items and since I didn’t take it apart I didn’t know how to get it back together, it just took forever.
I guess it could have been worse to furniture was very neatly packed but next time I think I’ll sell everything and just get new stuff.
Professional every step of the way
We’ve used White Glove twice: Once twelve years ago for a full house to house move, and recently for an under 15 pieces house to apartment move. Both times their regular communication and moving skills excelled. We give them top marks for skill and service.
Excellent service
Moving is never fun. The crew led by Jonathan Perez was unbelievable. They were friendly, efficient, helpful and got the job done within the time quoted. Everything was meticulous. Not one wall scratched or item broken. I never want to move again but if I do I’m asking for Jonathan and his crew! Thank you for such a great transition and experience.
Professional and Considerate
My husband and I are very happy with our moving company selection, White Glove, for our move from NJ to Florida. Our sales rep, Rick, was amazing. He explained in detail how we can save money by packing a certain way. During COVID, he came to our house twice by our request to give us an accurate estimate of moving 30 years of accumulation. Many other companies would only facetime. White Glove provides three different levels of service, Silver, Gold, and Platinum. We chose Silver since I wanted to pack most items myself. This way, I could determine which items I wanted to donate instead of packing – there was a lot. Since I packed it mostly myself, we did not pay extra for insurance.
The office staff was also so helpful, too. We had so many questions, which were answered professionally and with great patience.
On moving day, the six packers were all courteous, prompt, professional and, of course, incredibly strong. It took about 5-6 hours to pack the truck. They wrapped all furniture in blankets with a ton of shipping tape. They fixed some of the boxes that I packed to secure them more. All boxes were given labels with numbers on them so I would know that all my possessions arrived safely.
I believe it took 5 business days to arrive at our new location and we understood that it could have taken as long as 10 days. The unpacking crew were 3 seasoned men and one inexperienced man. There was only one damaged item and that was our slow cooker that I packed. I should have put more cushioning in the box. It took them about 5-6 hours to unpack. They were terrific, too. They put together the furniture. I didn’t know a couch could be separated like that. I was responsible for making sure all 250 boxes arrived safely. As the men brought in boxes, I marked off the numbers. At the end of the day, there were about 20 boxes not crossed off. The lead crewman helped me find all boxes.
I would recommend White Glove for long distance moves and certainly for short distance moves.
Wonderful experience!
From the original informational appointment right through the final delivery of our home contents, I could not have been happier. Everyone was patient, friendly, helpful and professional. We interviewed several companies and I would not hesitate to recommend them.
Ours was an out of state move with 11 months in storage.
Great Service
Very professional and on point ….exceptional service …. Move arrived on time …. They gave me 7 day time frame and move arrived in 3 days before very happy with white Glove
Great Service
White Glove moved me from NJ to GA and the process went very well. Reasonably priced . They were meticulous with packing my belongings and took great care to stay organized.
Move 425528 Jan 7, 2022
Excellent communication throughout the entire process- from estimate through delivery. Extremely customer focused. Day of move went extremely smooth. We were a small move, 3 men- 1 day, but they were on- time, friendly, and handled boxes/furniture with care. Nothing was damaged. I would highly recommend this company for any size move large or small.
Excellent company
Great service from beginning to end
Long-distance move from New Jersey to Delaware
White Glove is all business and no nonsense when it come to the contract, commitment, etc. You are responsible for reading the info and doing things correctly for your move. We were ready for them before they walked in the door on the day of the move. We had to store our stuff and pay the unloading/loading fee. That amount was in the contract, so I knew what it would be when we discovered our closings would not match up and we would have to store our stuff with White Glove. On the day of the move, it was absolutely stunning the amount of packing material they used to pack our furniture. The men have the highest work ethic. They are polite. We provided them with lunch on move-out and move-in day. They did not make one mark on our new house when they moved our stuff in. None of our furniture was damaged. So far, all the boxes I have unpacked have been fine. (I admit I tried really hard to pack the boxes really well). I highly recommend them. Not sure how they compare price-wise to other moving companies. They were recommended to us by a few people. We did get one other quote, and White Glove’s suggestion, and it was less, but we didn’t like the vibe and info provided. Hey, you get what you pay for, and we lucked out!
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