Long Distance Order For Service

Please DISCONNECT ALL electronics, i.e. Stereo, Computer, TV prior to the mover’s arrival.

Complete packing as indicated on estimate.

All loose items must be boxed. White Glove will not transport the following: coins, jewelry, plants, ammunition, propane tanks, plastic bags and liquids.

Schedule the move and reserve an elevator (if applicable) with all buildings involved. In case your building requires a certificate of insurance please forward contact information to lisa@whiteglovemoving.us a minimum of 72 hours prior to the move. In the event there is more than one flight of stairs additional charges may apply.

Customer will be responsible for the payment of any parking tickets.

Determine your insurance option, and make prior arrangements if necessary with outside carrier. The valuation provided by White Glove Moving on the move day is $.60 per pound per article only. To purchase additional coverage, we recommend Baker International their website is www.bakerintl.com and our ID number with them is 11005. Insurance should be purchased a minimum of 3 days prior to your move.

Alert White Glove Moving immediately of any changes that may affect the agreement, including any changes in inventory, delivery address or delivery date. A rescheduling fee will apply for cancellations within 72 hours of move date.

Provide White Glove Moving with earliest available delivery date. We will be scheduling your move from your earliest delivery date possible. Average delivery times are: 1-7 business days within the same coast, 3-14 business days East Coast to Mid-West, and 7-21 business days for cross country deliveries. In the event that there is no access for a tractor trailer an additional shuttle fee will apply.

All long distance deliveries are completed with a tractor trailer. If there is no access for a tractor trailer, a smaller truck needs to be rented to shuttle the items from the trailer to your home. We at White Glove do everything in our power to prevent using a shuttle, but occasionally it is necessary. There is no way to guarantee trailer access; even if your building or management company tells you it will not be a problem. We always leave the final decision up to our professional experienced drivers. They will assess and advise if they are able to safely use a tractor trailer to deliver the items.

Should a shuttle be needed for your delivery, the process of renting a truck and shuttling the items may extend the time needed that day for your delivery. Though we never like to inconvenience our customers, it is important that you remain available through the entire process of the delivery even if there may be a wait time of a few hours.

Please direct any questions on this matter to Sam at 201-705-1431 or sam@whiteglovemoving.us

Customer must be present for the duration of the move. If you are unable to be present, White Glove Moving must be alerted in advance so a 3rd party authorization form can be completed.

At least 60% of the balance must be paid upon pick-up in the form of cash, certified check, money order or credit card. If paying by money order, certified check or cash a 3% discount will apply towards the move. WE DO NOT ACCEPT PERSONAL CHECKS. We also accept Chase Quick Pay and offer the same discount as Cash. It is an online service that allows you to send money to someone enrolled only using an email address. Any Chase Quick Payments should be made by 9am on the day of the move to the email accounting@whiteglovemoving.us Any questions should be directed to the accounting department at 201-705-1992. We do not accept cards over the phone. Upon final delivery at the destination, cash, certified check, money order or credit card is due prior to unloading.

If you need to pay with your credit card and you will not be present with the card, please CLICK HERE for our Credit Card Authorization Form.
If you need to pay with a third party’s credit card (company credit card, friend or family member’s credit card), please CLICK HERE for our Third Party Credit Card Authorization Form.

If you are unable to be present for any part of your move, please CLICK HERE for our limited Power of Attorney form to authorize a third party (friend, family member etc.) to execute any and all shipping documentation, provide instruction, direction and make any and all necessary actions on behalf of you, the shipper.

The total cost of your move does not include gratuity. When deserving, our movers greatly appreciate your generosity.

Due to the high demand on the specified move date, if reservations are not made within 48 hours. Cost and availability are subject to change.
If any items are unable to be delivered at the destination due to working restrictions by the building or size limitations (ex. Item cannot fit in the elevator/staircase/doorway), please be advised that White Glove Moving will not be held responsible, and it is your responsibility to make alternate arrangements. If White Glove Moving performs additional services to accommodate for these arrangements on the day of the move, additional charges will be incurred. Re-delivery and storage charges may apply should for any reason, shipper be unable to accept the delivery.

WARNING: If a moving company loses or damages your goods, there are 2 different standards for the company’s liability based on the types of rates you pay. BY FEDERAL LAW, THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL (REPLACEMENT) VALUE OF YOUR GOODS in the event of loss of, or damage to, the goods. This form may also contain an estimate of the cost of a move in which the moving company is liable for FAR LESS than the replacement value of your goods, typically at a lower cost to you. You will select the liability level later, on the bill of lading (contract) for your move. Before selecting a liability level, please read “Your Rights and Responsibilities When You Move,” provided by the moving company, and seek further information at the government website www.protectyourmove.gov

The valuation provided by White Glove Moving on the move day is $.60 per pound per article only. To purchase additional coverage, we recommend Baker International their website is www.bakerintl.com and our ID number with them is 11005. Insurance should be purchased a minimum of 3 days prior to your move.

IMPORTANT: When you elect Full Value Protection (FVP) or other coverage by Baker International; such includes 90 days storage in transits (SIT) coverage. The client is responsible for insuring the cargo past 90 days SIT. Client will need to notify their insurance contact through Baker International of your storage term/need and communicate directly with Baker International on what are your coverage options. White Glove Moving & Storage is not responsible for such coverage or supplemental coverage in excess of .60 cents per pound per article.