Insurance Options

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**All information contained herein is a general description of insurance and coverage options. An insurance broker did not write this information. Actual coverage is subject to provider and all information contained herein should be confirmed with carrier upon purchase of a policy and as such, information is not guaranteed or binding in situation of a claim.**

It is important to understand the level of protection for your beloved household possessions during the course of a move. Even when moving with the most professional moving company, accidents can happen. Insurance is for peace of mind. Insurance can be a tricky and often misrepresented topic with moving companies. As such, we have compiled a list of available options.

If when you ask your mover about insurance, they tell you they are insured (which they certainly should be), that does not mean your items are covered. An insured mover is usually covered for worker’s compensation and general liability. These coverage options only cover you as the homeowner if one of the workers is injured while performing the move in your home or if we damage property such as walls or floors.

All moving companies are able to provide you with the same options for level of coverage.

There are three levels of coverage for your items while they are in possession of the mover.

  1. Release Level Protection: This is a no cost option that is offered by all moving companies. It covers repair/replacement based on a dollar figure per pound depending on the jurisdiction. For local moves in New Jersey, coverage is based on $1.00 per pound per article. Meaning a TV that weighs 10 pounds can be compensated at $10.00. Interstate transportation is based on $0.60 per pound per article. Local moves in New York are covered at $0.30 per pound per article.
  2. Full Value Protection: This is not insurance and depending on the value of items being transported, may not be a viable option. Full Value Protection allows the moving company, at its discretion, to repair or replace damaged or lost items with an item of similar aesthetic value or functionality.
  3. Third Party Insurance: This is the most comprehensive option and offers the most coverage. No moving company is allowed to sell real insurance; therefore, you must go through a real insurance company to get coverage beyond what is available in options one and two. Sometimes your homeowner’s insurance will cover moving. If not, you may use a company like Baker International ( Insurance will only cover the items packed by the mover and while the items are in the possession of the mover. Meaning once they are delivered to a self storage facility or into your garage. Damages must be noted with the company right away to make sure the claim will be approved. There is a ninety day storage in transit built into most insurance companies policies, but if there will be any storage required, it’s best to double check with your insurance company’s policy. Storage in transit means that the items are in the care, custody and control of the moving company. Additional storage beyond the ninety days can be purchased with the insurance company to make sure the policy won’t expire should additional storage be required.

As stated above, moving insurance can be a tricky subject. White Glove Moving and Storage prides itself on transparency and hopes that this explanation helps to clarify the available options.

If you have more questions, we encourage you to call us at 201-705-1993 or email