Given all of the horror stories I've heard about moving and movers, was nervous about our move from NJ to NY. White Glove was a great experience from start to finish. The quoting process was detailed and thorough, instilled confidence. The price was competitive, fair. The paperwork and process leading up to the move was easy, automated and professional. Consistent communication and follow-ups throughout the process. I never had to chase them, wonder what was going on or what was going to happen. The actual move happened on one of the hottest days in NJ history. The team was great. Strong, resourceful and careful. Team lead, Tyrone, was great, very experienced. Everything happened according to plan. When you move you deal with a lot of vendors, most are disappointing from a customer service and customer experience standpoint. White Glove was noticeably different, better. Happy to recommend, without reservations.
Response from the owner: Thank you for taking the time to share your experience with White Glove Moving Services! We understand how stressful moving can be, especially with all the horror stories out there, and we’re delighted that we could provide you with a smooth and positive experience from NJ to NY. We’re glad to hear that our detailed quoting process, competitive pricing, and professional, consistent communication kept you informed and confident throughout your move. We’re especially proud of our team, and it’s wonderful to hear that they performed admirably even on one of the hottest days in NJ history. We’ll be sure to pass along your compliments to Tyrone and the rest of the crew. Thank you for your high recommendation. It means a lot to us to be recognized for our efforts to provide exceptional customer service and a seamless moving experience. We look forward to the opportunity to assist you or your friends and family in the future.